SmartGov Online Permits, Licenses & More

Lower Paxton Township is committed to making it easier than ever for residents, businesses, and contractors to connect with the Township. The SmartGov Public Portal gives you secure, convenient, and 24/7 online access to permitting, licensing, parcel information, and more — all from the comfort of your home or office.

Visit the SmartGov Public Portal

 

What You Can Do in the Portal

By creating a free account, you can:

  • Apply for permits, inspections, and licenses online
  • Submit questions or requests to the Community Development Department
  • File a complaint (e.g., high grass, property violations)
  • Track the progress of permit applications and complaints in real time

The portal allows you to complete and pay for all required permits electronically, eliminating trips to the municipal office.

Setting Up Your Account

Getting started is quick and simple:

  1. Go to the portal homepage and click Sign Up in the upper-right corner.
  2. Enter your email and create a password (8–20 characters). Fields marked with a red asterisk (*) are required.
  3. Provide your contact information and click Next.
  4. Review your details, agree to the terms and conditions, and select Create My Account.
  5. You will receive a validation email with a link to confirm your new account.

Be sure to remember your login information — you’ll use it to check permit status and track complaints.

How to Apply for a Permit

Once your account is set up:

  1. Log in to the portal. (You’ll see your name in the top corner if logged in.)
  2. Under My Portal, click Go, then select Apply Online.
  3. Choose your category and application type from the drop-down menu.
  4. Enter your project location/address, then select Save and Continue.
  5. Work through the application steps:
    • Describe the purpose of your permit
    • Add your contractor (if applicable)
    • Upload required documents (site plans, drawings, etc.)
    • Confirm all sections are marked “Done” with a green checkmark
  6. Once complete, select Submit Application.

You’ll then receive email updates as your application moves through review. The portal also allows you to:

  • Upload additional documents if requested
  • Pay permit fees online
  • Schedule and track inspections
  • Print certificates when your project is finalized

Submitting Complaints & Requests

In addition to permitting, the portal also allows you to file complaints or submit concerns to the Township. Simply select the Contact Us button in the portal and follow the steps to register your issue. You can track the progress of your complaint just like you would a permit application.

Key Features and Benefits

  • Available 24/7/365 – Apply, pay, and track permits on your schedule
  • Transparent – See exactly where your application or complaint stands
  • Convenient – No office visits required for most permits and licenses
  • Comprehensive – Covers Community Development, Public Works, Police Stormwater, and Sanitary Sewer permitting processes

Need Help?

If you require assistance with setting up your account, applying for permits, or navigating the system, please contact the Lower Paxton Township Municipal Center at 717-657-5600.